Janet, Office Manager. Janet began her career in veterinary medicine at Kirkwood Animal Hospital, starting as kennel help and achieving the position of office manager in just twelve years.  She joined My Best Friend Veterinary Center in 1995 as our office manager and has been Dr. Bill’s “right hand” ever since.  Often you will find her daughter Madison at the front desk on days off from school, showing her mother how to run things.  Janet also shares her home with her very naughty tabby cat “Jack” and her crazy Jack Russell mix “Ruby”.